Test Results

Getting your test results

We will contact you via a text message (SMS) to share your results. If you have had multiple tests, you may receive more than one text.

The GPs check the results before our Care Navigators can give any information to you. Our Care Navigators will only be able to state that a result is normal or that you will have to speak to the GP. Unfortunately, they are unable to relay other information regarding the test results. 

If the GP needs to speak to you personally, our Care Navigators will help arrange this, which may take the form of a telephone appointment or a face-to-face appointment if preferred.

Once a doctor has reviewed your test results, you can view them:

• In a text message (SMS message)
• In your NHS account (through the NHS website or NHS App)
• Or by telephone on 0117 9623406 after 12pm.

To ensure confidentiality and security, test results will only be given to the patient directly and not to relatives or friends, unless there are clear instructions in the patient's record that allow us to do so. We will, of course, make every effort to contact you should your returned result need urgent action. However, it is your responsibility in all cases to find out the result of your test.