Disability Access Policy

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Our Building and Facilities

We have a modern purpose-built health centre that is energy efficient and environmentally friendly. The building was finished in 2008 and has 22 clinical rooms on the ground floor and spacious offices and meeting areas on the first and second floors. The building is a big part of who we are and we aim to provide a welcoming, professional and pleasant environment when you visit us.

All our rooms are modern and include computer links and up-to-date medical equipment. We have recently been able to purchase some new equipment and computer packages to help us gather and see patient results more quickly and send documents to each other electronically. This provides improved response time and a greater degree of confidentiality and flexibility.

We have a hardworking cleaning team who thoroughly clean our building daily and we have a handyman who visits us weekly to help with maintenance. If you have any comments or suggestions about the building please let us know.

If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Complete our Accessibility Needs form

Wheelchair access

The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet.

Disabled parking

Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop system

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/partially sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.